KL

klant

Netherlands
Review of Emma Sleep
1 star: Bad

Unacceptable delivery

Ordered the Original Bed from Emma NL more than a month ago.
The mattress which is delivered separately was returned to Emma directly from the courier company in 2 occasions with no attempt of delivery.
The call centre confirms delivery for a third attempt but still no mattress on the day.
Repeated calls to the call centre either results in no records of my previous conversation I have to start the process again.
No one takes responsibility to explain what has happened or solve this issue

Reply from Emma Sleep
Thank you for your signals, this should have gone better of course!
Review of Lycamobile NL
2 stars: Poor
Reply from Lycamobile NL
Dear klant,

Thanks a lot for sharing your feedback with us. We are extremely sorry to hear about your experience with Lycamobile.

We realise that you faced issue for online top up. However, we endeavour to maintain a high quality of service for our customers. Therefore, please provide us with your Lycamobile Number and error message to [email protected] This will enable us to investigate this matter in detail, to resolve the issue you experienced.

Regards,
Lycamobile Team