Ordered the Original Bed from Emma NL more than a month ago.
The mattress which is delivered separately was returned to Emma directly from the courier company in 2 occasions with no attempt of delivery.
The call centre confirms delivery for a third attempt but still no mattress on the day.
Repeated calls to the call centre either results in no records of my previous conversation I have to start the process again.
No one takes responsibility to explain what has happened or solve this issue
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