I entered a raffle and accidentally selected the wrong size, getting the entry cancelled so I could re-renter with the correct one was easy and quick. I then, somehow, upon re-entering selected the wrong size AGAIN. Very embarrassing. Getting the entry cancelled a second time was just as easy as the first, support staff were friendly and helpful throughout. Also just the best 'streetwear' fashion shop online, every order has been quick and easy in the past and they have the best prices on Japanese imported goods. 10/10, A+, would recommend.