1 star: Bad

Worst insurance company I’ve ever been…

Worst insurance company I’ve ever been with and absolute money robbers.

They charge you for everything, surprised they do not charge you to breathe ... their admin charges are ridiculous too.

I was with them for a year and they sent me my renewal which was £25 more expensive. They were asking for £95 A MONTH. I ended up going with another insurance which only charged £40.

They have the worst customer service and I just really wanted to warn people so that they do not make the same mistake as I did.

Reply from Brightside Insurance
Hi Daniela,
Thank you for taking the time to leave us a review.
As outlined in our terms of business any change made mid-term will result in an administration fee of £35.
We work with our underwriters to give our customers the best price. Ultimately, the premium we offer you is determined by the Underwriter and not us as a broker.
We are really sorry that on this occasion your renewal price wasn’t lower.
Kind regards
Joanne