Review of Klarna US
1 star: Bad

After speaking to live chat the agent…

After speaking to live chat the agent advised me they don't accept letters? I don't understand this.

Reply from Klarna US
Hello James,

We're sorry to hear that your customer service experience was not positive.

We would love to hear more about what you wanted to send a letter about, because we do have customers mail in documentation for specific situations, so it would not be accurate to say in general that we don't accept letters.

If you could please reach out to us via chat through www.klarna.com/us or the Klarna app, or send us an email at [email protected] with some details about what information you wanted to convey in your letter, and we'll be very happy to help you find out where to direct that message!

Thank you for reaching out to us, and have a great weekend!

- Donna