1 star: Bad

Do not use this company

In my opinion do not use this company. My car was passed onto another different company called Connect Parking without my knowledge during the booking procedure. My car was returned with a large dent in the roof and from other customer reviews they do not have a secure car park. They just park the cars in public locations. My insurance company are now chasing them, but they are not accepting liability for anything. In my opinion STAY WELL CLEAR OF THESE COWBOYS

We meet and greet and connect parking did not and have not replied to any of my contacts with them and at the end my insurance company tried to contact them and they still refused to reply or accept responsibility.

As the driver picking up the car asked me to sign a document when handing over my vehicle during the pick up. They did not say that this document does not covers liability when they take the car. In fact from what I experienced you are just signing that you have given your car to them only. No checks for initial scratch or marks were done before and after pickup. The we meet and greet website claims to have full insurance but in this case this is a lie as they pass on all responsibility to connect parking who I had no idea where going to take the car.