1 star: Bad

Stay Away!

If 0 was available that's what they would be getting. trying to sort out a mortgage with them, and they are very unhelpful. I wouldn't recommend them to anyone!

Reply from Leek United Building Society
Hi ray a,
We are sorry to read about your recent experience. If you could share your details and a little more information, we will look in to it for you.
Please call on 01538 714027 or email [email protected]
Thanks
3 stars: Average

I am being generous by giving 3 stars…

I am being generous by giving 3 stars to LUBS. Their saving account interest rates are not in the least competitive , we were given incorrect information by one of their clerks following a death in the family , if you have an account here you will have your wages paid by your employers bank to LUBS `s bank and then to LUBS itself which caused many problems for us over the years.
I dont know why we stuck with them so long it was such a relief when we changed to Santander where we actually met an old LUBS employee .
Last but not least some of the staff at the Hanley branch are as miserable as sin especially the Scottish woman