1 star: Bad

Deceptive sales and predatory lending...

My wife and I bought a 2012 Kia Soul here in March. From March to May we had nothing but problems with the vehicle costing me days out of my work and money. They then fix the car and didn't fix it right. Had to lose another day. Explained to them check engine would go on and off after they fixed it and that we though there was an exhaust leak. Supposedly nothing wrong with car and they supposedly fixed exhaust leak. Fast forward to now. Check engine light goes on and off on its own. Exhaust leak never fixed. Had a mechanic check for codes today and came back with 3. Exhaust leak still issue which may have killed catalytic converter. Knock sensor. And leak on evap. The real kicker is that when we looked at the car it had a not for sale sticker on it. My gut says they knew the problems with the car and cleared the codes. The reviews are correct. They charged us more than double what the car is worth and sell cars that won't last. They are the biggest frauds in the industry. Tomorrow they are getting a call and my wife and I are thinking of going to the AG as they still aren't very transparent and use deceptive/predatory practices.

Only the latest review will count in the company's TrustScore
4 stars: Great

Friendly people and a good quality of…

Friendly people and a good quality of used cars with friendly staff and good service I would recommend them to my friends and family

5 stars: Excellent

Bought a jeep patriot today that I'm in…

Bought a jeep patriot today that I'm in love with. Brian was awesome!

5 stars: Excellent

I have had nothing but a great…

I have had nothing but a great experience with my car. I have had a few small issues with my vehicle and Mario in the service department is wonderful. He is always so helpful and kind!

5 stars: Excellent

The sales man Chris was very helpful…

The sales man Chris was very helpful and efficient . Very professional and took the time to explain everything.. I had to cancel my appointment due to my work schedule and they made that simple and still had the car I wanted when I returned. I would recommend my family and friends

5 stars: Excellent

Brian and the staff were extremely…

Brian and the staff were extremely helpful

5 stars: Excellent

I was very pleased with the service I…

I was very pleased with the service I was provided. Brian made sure all my questions were answered and to the time to go over and explain every detail with me. There is great customer service here and I am more than happy to refer family and friends. Thanks again!

5 stars: Excellent

Thanks Mario in Service!!

Thank you Mario from the Service Center and taking care of my issue on my car immediately!! Very satisfied knowing that I can always rely on your service. Thank you.
Michele L.

5 stars: Excellent

My experience with Brian and Larry was…

My experience with Brian and Larry was amazing. I was referred by a friend to come to JD Byrider. Brian and Larry made my experience quick and easy with getting a car. Extremely happy.

5 stars: Excellent

We got recommended to Brian from j.d

We got recommended to Brian from j.d. byrider great guy . Helped us out extremely in a tough situation we were in . He did everything in his power to get in a vehicle. Highly recommend you go see Brian!

5 stars: Excellent

Chris was awesome he helped out from…

Chris was awesome he helped out from the begining. I would recommend him to any one

5 stars: Excellent

thank you Brian Viera on my new…

thank you Brian Viera on my new purchase knowledgeable and understanding. set us up with better than we were looking for..

Reply from J.D. Byrider - Dartmouth, MA
Thank you Myles for sharing your positive experience with Brian and our Byrider Dartmouth team! We want to sincerely thank you for your business and recommendation. It was also great to hear that they went above and beyond to help and give you an awesome experience. 💯😎🔧 #MyByrider
5 stars: Excellent

I went to jd byrider to get a car and…

I went to jd byrider to get a car and Chris lalonde sold me the chevy impala and couple of days driving the car my check engine light came on and called Mario from service right away and they took care of it and I thought i won't have anymore problem for a while but it didn't. I started to hear clicking noise in my dashboard every time I turn off my car and cd player doesn't work and check engine keeps coming on and I was having problem with my steering wheel so I went back to the service and told Mario whats going on and he said couple hundreds to fix the radio and $80 for the clicking noise on the dashboard cause it wasn't cover by warranty and when I left that place my steering wheel is not even done I was disappointed to that big guy who worked on my car that day and a little disappointed to Mario too..and today I went there to get my tie rod fix and my steering wheel done and I'm very happy on the result Tony is so nice and got the job done..THAN YOU TONY you the man!

Reply from J.D. Byrider - Dartmouth, MA
Thank you Angelo for sharing your positive experience with our Byrider Dartmouth team! We want to sincerely thank you for your business and recommendation. It was also great to hear that they went above and beyond to help and give you an awesome experience. 💯😎🔧 #MyByrider
5 stars: Excellent

My experience with JD Byrider was…

My experience with JD Byrider was great. My sales person, Brian Vieira was the best. Very helpful and knowledgeable about the process. Everything was explained to me in great detail. Truly an asset to the company. Larry handled the financing with me. Great job. Great experience.

5 stars: Excellent

I purchased a car from Brian JD Byrider…

I purchased a car from Brian JD Byrider it was an excellent experience if you need a car come see Brian Vierra

5 stars: Excellent

I met Brian @ JD Byrider & he was…

I met Brian @ JD Byrider & he was fabulous. He listened to my needs and provided me a great car. Come see Brian if you need a car !!!!

5 stars: Excellent

I spoke to Brian V and Donna

I spoke to Brian V and Donna. They took good care of me & I would recommend them to people that are in need of a vehicle

5 stars: Excellent

I went to jdbyryder and spoke with…

I went to jdbyryder and spoke with brian and Jocelyn they were all amazing the whole team prestiage auto mart in wesport are scammers and screwed me over big time and after a day of different car dealerships I sat with jdbyryder and they help put me in a new car

5 stars: Excellent
5 stars: Excellent

Mario is very professional and works…

Mario is very professional and works well even under pressure.. he is very approachable and answered all my questions. He explained everything to me in details as to what was going on with my car, however the wait time could have Been shorter. Great service overall..