5 stars: Excellent

Loved the space and the amenities

Loved the space and the amenities. The staff was great as well.

5 stars: Excellent

I had an amazing experience

I had an amazing experience, the purchase was hassle free, the host was great and the space was very accommodating and had more than enough space for my video shoot. The restroom was clean and there was ample parking in front.

5 stars: Excellent

Great service

Great service! Understood my needs. Will definitely use it again.

4 stars: Great

All great!

All great!
The option to edit the booking (when the guests would like to change the date or the hours) without having to contactcustomer support would be nice.
Also, it looks like uptading the availabilities in the calendar doesn't actually block the times that aren't available, and guest can still send a booking request for an non-available time. That'd be great if it greyed out the time and made it anavailable for booking.
Other than that, good experience doing business with Splacer!

Reply from Splacer
Hi Vincent,

Thank you for your review! Space owners do have the ability to update the booking themselves without the need to contact us. All you need to do is select the 'update booking' button found on the messaging thread between yourself and the organizer!

Best,
The Splacer Team
2 stars: Poor

As a busy business owner

As a busy business owner, their platform has a lot of work to be done until it is convenient and efficient enough. I barely get to accept bookings on their platform. The navigation isn't the best, nor is their ease of booking

Reply from Splacer
Hi Balmir,

We're sorry to hear that, your feedback is important to us. Please feel free to contact our support team ([email protected]) to send us additional feedback.

Thank you,
The Splacer Team
3 stars: Average

Two issues:

Two issues:
It takes forever to get paid after the event.
Two, your percentage is too high.

Reply from Splacer
Hi Diliana,

Per Splacer's payout timeline, the payment is released within 3-5 business days of the conclusion of the event. Once released it will be processed through Payoneer to the linked bank account within 3-5 business days (usually sooner). As long as your Payoneer account is set up, payments should not be delayed!

Thank you,
The Splacer Team
4 stars: Great

Customer service phone number

I don’t have a big problem with spacer. I just wish they had a customer service Phone number so I can talk to a human being if I have any issues.

Reply from Splacer
Hi Tony,

Thanks for your review!

Splacer is available via chat and email on Mondays - Fridays from 9 AM to 6 PM EST!

Best,
The Splacer Team
4 stars: Great

Splacer was easy to use

Splacer was easy to use, but setting up payment was timely.

Reply from Splacer
Hi Monika,

Thank you for your review! We're happy to hear you were able to set up your payout method.

Best,
The Splacer Team
5 stars: Excellent

Super Easy & Super Fun!

Super Easy & Super Fun!! Unique spaces

Reply from Splacer
Hi Alexis,

Thanks for your review! We hope you book with us again soon.

Best,
The Splacer Team
5 stars: Excellent

Smooth

Everything went smoothly including the host for the space rented.

Reply from Splacer
Hi Tracey,

We're happy to hear you enjoyed your time!

Best,
The Splacer Team
1 star: Bad

Horrible!

Horrible!! Absolutely Horrid experience!!

Splacer is horrible platform that doesn’t take ANY responsibility or even attempt to assist you in the case when something goes wrong. One of the reason is: ANABELLE DENAUT, her being a “success” manager truly shows how inadequate the platform is. I’ve spent weeks trying to explain to her my situation to only be ignored and with my emails not even read. Mind me the issue occurred because of Splacer!

What happened is that I did a booking with them and selected specific time frames for my film shoot. Yet, the owner wasn’t even given the contract that Splacer created between us. So the owner wants to charge me twice of the price I already paid without us having stayed over the time of time frames selected. It was supposedly a glitch in Splacer platform that initially didn’t charge me for certain hours I selected— but how was I supposed to know that?

Now Splacer is not willing to take responsibility for having created a fraudulent contract and I have to pay half of the location price outside of the pocket.

Do not book through them! Better contact the owners directly than have these careless extremely inadequate people make your contracts that will screw you over in the end.

(I’ve never posted a bad review in my life, but I truly want to save other productions from financial failure that these scammers can bring upon you)

5 stars: Excellent

Splacer is a wonderful site for…

Splacer is a wonderful site for filmmakers to find and secure locations with great ease and at affordable rates.

Reply from Splacer
Hi Anthony,

Thanks for your review!

Best,
The Splacer Team
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Splacer best in promoting local business

Splacer has helped me to find the best place that Im really looking for! Had spent a lot of time in the interning looking through highs & lows, but never really find the exact place that I envisioned for my party. Places are either too far (from my place), too big (for small gathering) & will be too expensive(beyond my set budget). Only Spaceler had showed the place that I really wanted. So thank you splacer !

Reply from Splacer
Hi Hannah,

Thanks for reviewing our platform! We appreciate you using Splacer and hope to see you book with us again soon.

Best,
The Splacer Team
5 stars: Excellent

A beautiful space

This space very cozy clean unique in decorations..I absolutely loved it and so did my friends.

Reply from Splacer
Hi Alicia,

Thanks for your review! We hope to see you book with us again soon.

Best,
The Splacer Team
5 stars: Excellent

Great job!!!

Great job!!! Loved shooting here and booking was super easy!

Reply from Splacer
Hi Alisa,

Thanks so much for using Splacer!
5 stars: Excellent

Great Video location

We found the perfect location for our "Anywhere USA" video shoot through Splacer. The owner of the location was great to work with and the booking process was very easy.

Reply from Splacer
Hi Brenlin,

Thank you for your review!
5 stars: Excellent

Great space

Great space, great location and beautiful art. The staff was friendly and accommodating.Will definitely book again and recommend to everyone.

Reply from Splacer
Hi Nicholas,

We're happy to hear you hada great experience!

Thanks for your review.
5 stars: Excellent

Excellent space

Excellent space, excellent service

Reply from Splacer
Hi Nicholas,

We're happy to hear you hada great experience!

Thanks for your review.
5 stars: Excellent

My experience was awesome the only…

My experience was awesome the only issues I had was the time host responded which was clearly outlined in bio . The space was exactly as it looked in the picture .

Reply from Splacer
Hi Shak,

Thanks for your review! Host response times are extremely important and we'll have our team take a closer look at this.

Best,
The Splacer Team
5 stars: Excellent
Reply from Splacer
Hi Shawn,

Thanks for your review!

Best,
The Splacer Team