5 stars: Excellent

Very efficient trades people who were…

Very efficient trades people who were polite and followed the protocols for working in clients’ homes. They were clean and tidy and left the rooms in as we would expect. I would certainly recommend SJB Sash Window Specialists.

Reply from Sjbsashwindows
Dear Mrs Jones,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.

From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Amazing job

Had SJB install 4 large windows and they look great!

Reply from Sjbsashwindows
Dear Will,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Really delighted with my windows

Really delighted with my windows. The fitters were friendly and polite. Great customer service throughout and the finish is excellent.

Reply from Sjbsashwindows
Dear Katie,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

We regret not having the windows changed before!

The windows are amazing, we regret not having done them before.
The workmen were kind and careful, everything went as planned.
We absolutely recommend SJB.
Thank you SJB Team! S & J

Reply from Sjbsashwindows
Dear Silvina,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Sash Bedroom Windows

I am very happy with the sash windows, they look good and fit well. Grateful for the skill of SJB in surveys and production. Also, the carpenter who installed them was very good doing an excellent job, communicated well with me and was careful and considerate of my property.

Reply from Sjbsashwindows
Dear Richard,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

I was really impressed with this firm.

I was really impressed with this firm, from the office staff, to the assessors, to the carpenter. They are professional, and care about what they do. I would highly recommend them.

Reply from Sjbsashwindows
Dear John,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Highly professional team

Excellent, thorough and professional service from SJB Windows all the way through from the initial enquiry to the completed job.
Highly recommend their service and team.

Reply from Sjbsashwindows
Dear Sam,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Complete window replacement - an excellent job

I recently had SJB replace all the aging wooden sash windows in my flat with modern double-glazed ones. My block is very particular about external appearance and SJB were able to match the existing windows almost exactly. My flat is so much warmer with the new windows in place.

I did have some post-installation problems with the spiral balances - SJB had had a batch of defective screws and the heads had sheared off. However, they dealt with the problem very quickly and efficiently.

Overall I'm very satisfied with SJB's quality of service, workmanship and materials.

Reply from Sjbsashwindows
Dear Lewis,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

I would also like to thank you for recognising our speedy resolution with regards to the springs!

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Thoroughly recommend - beautiful wooden sash window

SJB were fantastic. Turned up on time and left no evidence that they had been there apart from a shiny new window! There was a slight discrepancy which was dealt with swiftly and courteously. Unfortunately lead times for these things are quite long, but it was worth the wait. They also replaced some failed glazing (not installed by them originally) whilst they were at it. Wouldn't hesitate to use again or recommend. Thanks also to Jake at head office who was very friendly and kept me informed every step of the way.

Reply from Sjbsashwindows
Dear Charlotte,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Excellent

Survey and customer service - excellent, professional, knowledgeable. no sales-y manner compared to competition, kindly answered all my numerous questions.

installation - as above. Gavin was very thorough in overseeing nothing was missed. All extremely friendly and courteous especially given we had a full house working and doing online school. Appreciated the extra help with shutters and radiator cover.

Reply from Sjbsashwindows
Dear Michelle,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Installing new Sash Windows

Installing new Sash Windows. Great work! Timely, professional and high quality.

Reply from Sjbsashwindows
Dear Anthony,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Fabulous windows with beautiful craftsmenship and a delightful team at SJB Sash Windows

the team at SJB Sash windows have been exceptional!
From the first visit to new windows being installed- I really can not find fault! there has been clear communication from the outset and lovely approachable people to deal with and windows with lovely craftsmanship to finish with!
I would absolutely recommend!!

Reply from Sjbsashwindows
Dear Ms Hartley,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Great service and lovely window

Great service and lovely window. Jake was really helpful throughout the whole process from quote to installation, and the installer was especially impressive with the placing of dust sheets over everything, even the downstairs hallway, and cleaning up afterwards. Thoroughly recommend this company.

Reply from Sjbsashwindows
Dear Rachel,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

SJB Sash Windows

I have used SJB Sash Windows twice, once for timber sash replacement windows in 2017 and again for UPVC replacement sash windows in a different room in early 2021.

The workmanship quality is very high as is the professionalism of their teams. They have replaced two sets of two windows as well as carrying out a refurbishment of a third window which required new cords and draft proofing. All were done in one day  and all areas vacuumed and left clean.

Communication with the office is also very good and I was kept up to date of appointments and updates as soon as they were available. There was no delay to my work and in fact I was moved up when another job was cancelled.

Would definitely use them again in future.

Reply from Sjbsashwindows
Dear Michael,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

They did a great job and I would…

They did a great job and I would definitely recommend.

Reply from Sjbsashwindows
Dear Wills,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
4 stars: Great

Excellent high quality product

Excellent high quality product, attentive service and value for money. Only down-side are the long lead times but well worth the wait.

Reply from Sjbsashwindows
Dear Mr Flinder,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

It is a shame that we weren’t able to get the 5* review that we strive for due to our lead time. I would like to mention that you where offered our flexi fit discount, meaning you were happy to be flexible with our diary. Like all our clients, you were informed of our lead time before any order was placed with us. We of course provided your installation dates in September and despite the current situation, did not postpone your installation.

Overall I am happy that the installation was carried out at our usual high standards and has been completed to your satisfaction.

From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Excellent service

Excellent service from first enquiry, through planning discussions to final installation.
Very considerate and competent staff all round.
Thank you SJB Sash Windows 😊

Reply from Sjbsashwindows
Dear Mr Thomas,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Hard working and tidy

We got a massive window and old patio doors replaced and so happy with the results. We went for acoustic glass so we can't hear the traffic anymore and it feels really cosy. The guys worked hard and were a pleasure to deal with. Many thanks

Reply from Sjbsashwindows
Dear Katy,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

They are great

They are great! I was happy that they took the coronavirus situation seriously and wore masks / kept their distance when in the house.

Reply from Sjbsashwindows
Dear Olivia,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team
5 stars: Excellent

Incredible Service from Leon.

Incredible Service from Leon.

We recently had our windows replaced and I have to admit I was extremely impressed with the professional work that Leon did replacing our windows. He was very friendly and explained along the way what needed to be done and when so we knew timelines on when to expect this to be completed. I would thoroughly recommend Leon and Sjbsashwindows to anyone.

Reply from Sjbsashwindows
Dear Sarah,

Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.

We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.

Kind Regards,

The SJB Team