Excellent customer service and product! We have been using these lights for years in all conditions and they never fail!!
Tip top customer service! Have no qualms about purchasing from again!
jefe.bike continues to deliver. always a positive experience
fast shipping and good packing - item worked like a charm at crunch time and got it installed a few days before I left
Great communication from the time I placed my order. They shipped same day‼️
Highly recommended them A➕➕➕ in customer service ‼️
I get excellent advice every time I call; and quick delivery
I have only recently discovered Jefe bike. The customer service and quick delivery has been very prompt. They have a very well curated range of products for all your endurance riding needs, including K-lite, the go to bike packing light system. Highly recommend!
Excellent service! Quick to respond to questions and very knowledgeable! I am a customer for life. Thanks!!
I've placed two orders and both have arrived on time. The kLite system is awesome!!
During a late training ride I discovered that my 3+ year old light would flicker when illuminated and the flickering rate would increase with wheel speed. I figured my SON 28 Hub had gone bad as it did have 9000+ miles on it. I reached out to K-lite and got the guru in Australia who helped me troubleshoot the issue. Turns out there was a diode of some sort in the light and I needed a replacement. This was two weeks out from the start of the Tour Divide 21. I thought I would never recieve the needed parts in time for the Grand Depart. Thankfully, I was wrong. Working with the USA distributor here in the US "JEFE", I recieved the needed parts just two days later. GREAT CUSTOMER SERVICE and a GREAT PRODUCT!!!
Thanks for illuminating my way to Antelope Wells.
Omg!!!!! Love this K-Lite from down under. I rode 3.4mph up a steep hill huffing and puffing and my light came on. I am excited to use it for long bike rides that end when the sun goes down. Thank you so much🤗🤗🤗
My new light arrived sooner than expected. Everything works, it's fantastic. I love my new kLite setup, it's crazy bright.
jefe.bike was great to work with! I had a bunch of questions to make sure the product would work with my bike. Matt listened and helped me make decisions. Super friendly and professional.
Impeccable customer service! Shipped me a much needed part last minute by running out and catching the last UPS truck. Can’t say enough good things!
Matt at JefeBike knew what to do to help me get my whole system running flawlessly.