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Chris Holmes

United Kingdom
Review of Water Plus
1 star: Bad

Shocking

As a pub we have been closed for almost 12 months and have somehow got a debit of five and a half grand!!! Even 173 a month which is what we have always paid seems very steep for somewhere that uses very little water. Nobody seems interested in helping

Reply from Water Plus
Hi Chris, I'm sorry to see your bill is more than you expected. According to industry guidelines, water retailers have had to continue billing as normal - these bills are either based on meter reads to show actual usage or estimates of usage.

We've recommended customers to send in regular reads (if it's safe to) through your online MyAccount - if you've been doing this, it may be that there's a hidden leak using water. You can use our 4 step leak check guide to help find out: https://www.water-plus.co.uk/fresh-thinking-hub/infographic-water-plus-leaks-the-hidden-loss

If you haven't sent in a read, this would be a good first step and may help to reduce your bill. You can send in a read through MyAccount, or we can advise you further on this if you give our team a call on 0345 072 6072. If you'd like us to look into your account to check your bill, you can send us an email at [email protected] (including your account number).

Kind regards, Ellie.
Review of TV Bed Store
5 stars: Excellent

Eston Bed

Bought an Eston bed a month ago. Quick delivery. Had an issue after building the bed, but this was sorted very quickly by customer services and the technical department. Would highly recommend

Reply from TV Bed Store
Thank you so much
Review of TravelUp
1 star: Bad

don’t be fooled

Who writes these good reviews? Lol. People will pay for anything. Never ever again

Review of Rubbermaidproducts
5 stars: Excellent
Review of lol.travel
5 stars: Excellent

Excellent

Had to cancel our hotel due to the virus outbreak. Refunded within 24 hours. Excellent customer service

Reply from lol.travel
Thank you very much.
Review of Adexa Direct
1 star: Bad

Disgusting company

Disgusting company. Delivered only 2 of 3 parcels, and arguing about the third even though the delivery note says only 2 delivered. Also, one parcel damaged but refuse to exchange even though online buying gives you 14 days. Avoid this company at all costs