As a pub we have been closed for almost 12 months and have somehow got a debit of five and a half grand!!! Even 173 a month which is what we have always paid seems very steep for somewhere that uses very little water. Nobody seems interested in helping
We've recommended customers to send in regular reads (if it's safe to) through your online MyAccount - if you've been doing this, it may be that there's a hidden leak using water. You can use our 4 step leak check guide to help find out: https://www.water-plus.co.uk/fresh-thinking-hub/infographic-water-plus-leaks-the-hidden-loss
If you haven't sent in a read, this would be a good first step and may help to reduce your bill. You can send in a read through MyAccount, or we can advise you further on this if you give our team a call on 0345 072 6072. If you'd like us to look into your account to check your bill, you can send us an email at [email protected] (including your account number).
Kind regards, Ellie.
Bought an Eston bed a month ago. Quick delivery. Had an issue after building the bed, but this was sorted very quickly by customer services and the technical department. Would highly recommend
Who writes these good reviews? Lol. People will pay for anything. Never ever again
Had to cancel our hotel due to the virus outbreak. Refunded within 24 hours. Excellent customer service