5 stars: Excellent

The cakes are delicious and the service…

The cakes are delicious and the service is reliable. I have ordered from here about 5 times now and it’s always been brilliant. I recently went elsewhere because of a request for a specific type of cake they don’t provide and it was very disappointing so will not be using anyone but Lolas from now on

5 stars: Excellent

Always fresh and delicious

Always fresh, soft and delicious. Prompt delivery and service, Lola's are a staple for our special occasions.

5 stars: Excellent

A most excellent service offered

A most excellent service offered. Delivery was in good time. However the best thing was the cakes were extremely tasty.

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5 stars: Excellent

The cake was outstanding

The cake was outstanding - my sister loved the unicorn, and the cake itself tasted truly delicious!

Only the latest review will count in the company's TrustScore
5 stars: Excellent

Tasty and gorgeous!

Beautifully decorated. Deliciously moist sponge. Very tasty. Decent price for the size of cake!

5 stars: Excellent
5 stars: Excellent

Excellent cake

Excellent delivery service with very accurate timings and tracking of the driver.
The cake arrived in perfect condition. It looked beautiful and was very fresh and moist

5 stars: Excellent

Delicious

Delicious - would definitely order again

5 stars: Excellent

The cake was delicious and added a…

The cake was delicious and added a special touch to a lockdown 16th. Easy ordering process. Great value for money. Will be ordering from Lola's cupcakes again

5 stars: Excellent

No 1 on our list.

We had now ordered 3 occasion cakes from Lola’s cupcakes - the last being a 40th Birthday cake in May 2021. All 3 cakes were different but all 3 tasted amazing, delivery was smooth and the cakes looked great. We regularly buy cakes for birthdays, Easter, Christmas etc and we have used a few cakes companies - Lola’s cupcakes will now be No 1 on our list.

2 stars: Poor

I always order from Lola’s but…

I always order from Lola’s but unfortunately this time it wasn’t up to the lola’s standard one would expect.
Butter creme was way to sweet , most of the guests said the same thing , sponge was a dry.
The lion face on the cake was very cute my son loved it.
Interestingly no one managed to finish the cake and had to resort to throwing more than half in the bin sadly
Hopefully this was a one off thing where the batch or the cake wasn’t up to the standard

Reply from Lola's Cupcakes
Hi Syed

Thank you for taking the time to give us your feedback.

I am very sorry to hear that you found your cake to be dry and sweet.

I would like to assure you that all of our cakes are handmade on-site at our London bakery, fresh for the date of delivery.

We recommend storing your cake in the fridge and removing it up to 3 hours before serving, allowing it to stand at room temperature. This will ensure the sponge can soften up after being chilled, so you can enjoy your cake at its best!

Our Lion Animal Face cake is filled and topped with buttercream icing, which is the sweetest option of icing we have available. I would recommend one of our alternative topping choices such as chocolate ganache or cream cheese icing to anyone who may have less of a sweet tooth than others.

Our Red Velvet Cake for example is topped with cream cheese icing which provides a less sweet, more balanced flavour than buttercream. I would also recommend our GF Vegan Fudge Cake which is topped with chocolate ganache and is completely free from refined sugar.

I will email you shortly to discuss this further.

Kind regards,
Ramesh

5 stars: Excellent

Delicious cupcakes

Cupcakes were delicious and customer service excellent delivery as expected

5 stars: Excellent

The Birthday cake

The Birthday cake for my Dad’s 86th Birthday was wonderful & just the right size to share with family & friends. Thank you so much. I will definitely order from you again in future 🙂

5 stars: Excellent

Amazing cakes!

Impressive cakes as always!

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5 stars: Excellent

Great service

Fantastic cake - followed complicated instructions exactly as intended. I spoke to two really lovely, friendly people on the phone

5 stars: Excellent

Birthday Celebrations

Lovely cakes, great tasting, stay fresh for a few days, melt in your mouth.

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5 stars: Excellent

Beautiful cake and cupcakes

Beautiful cake and cupcakes, sent as a present and was very well received. Delicious. Great delivery info too. Thank you

5 stars: Excellent

Absolutely delicious cake

Absolutely delicious cake, very tasty chocolate and raspberry. The icing on cakes is often too much, but this was so tasty and equally balanced with the cake. Very decent size too as it’s quite tall.

5 stars: Excellent

Always so yum and always deliver with…

Always so yum and always deliver with no issue!

Only the latest review will count in the company's TrustScore
5 stars: Excellent

excellent red velvet cake

excellent red velvet cake, would order again